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How to …give and get guanxi
that's PRD Jul 13, 2008 Lena Gidwani View: 380

Schmoozing. Sucking up. Connections. 'Mutually beneficial relationships'. Call it whatever you want, honey, but here in China, its known simply as one word: Guanxi.
Guan means close together, and Xi means relationship. You are your relationships; you are defined by your guanxi. It is much more than just friendship; it is your competitive advantage, your golden ticket to everything: securing that much-coveted contract, landing your dream home, and even gaining that long awaited promotion.
Fortunes have been made and lost based on good or bad guanxi. It's also the notion that if somebody does you a favor, you will be expected to repay it one day. Put simply, it's the "you scratch my back, I'll scratch yours" philosophy.
Cracking the  guanxi code may take impossible work and perseverance, but playing the game is still imperative. If you are open-minded and patient, as well as willing to bend over backwards, then you can start building guanxi immediately.

 

HEAD: Gaining guanxi

• Make friends first, do business later. The Chinese enjoy small talk and pleasantries. Therefore, initial meetings are rarely expected to produce results. Expect marathon banquets and gallons of baijiu. Just eat, drink and be merry, and then expect those multi-million deals to land effortlessly in your lap. Maybe.

• If you ask your Chinese counterpart if they can do something, and they respond, "no, but I know someone who can", allow them to make a referral. The person gains kudos by making the referral and reinforces their guanxi with both parties.

• Guanxi is personal, not organizational and hence is not easily transferable. Make sure your company does not become over-reliant on the guanxi network of an employee; if he/she leaves, your company's network could collapse.
• Before building up guanxi check out the person's credentials using multiple sources, where possible. Cheats and liars are legion!
• More guanxi equals more expectations and obligations, so take care not to commit to too much guanxi building.
• Do not simply abandon guanxi with a Chinese person once you get the benefit. Remember, it's an endless process.
• Adopt a good and meaningful Chinese name and have bilingual name cards printed. That will signal to people you're culturally savvy. And of course, treat people's business cards with respect.
• Learn a few key phrases in Chinese: even a little Chinese will go a long way in building a relationship. If nothing else learn how to shout "ganbei" when making a toast at a banquet. Respect the culture: the Chinese have an incredibly rich heritage so take some time to know their history, their struggle, their politics and their culture.
• Let people save face, especially in public. Business can be frustrating at times, but in China a pragmatic approach will win over a pugnacious one. If your counterpart is in a difficult spot, a little leeway may be rewarded later on.
• Don't be shy! Chinese life revolves around group activity, so don't be afraid to join in.
• Families (and children) are a favorite subject. Sharing photos and stories from home will help build bridges. Chinese people will often bring gifts, especially ones that are hometown specialties. Be ready to reciprocate with a gift of equal value.
• Respect Chinese superstitions. Many Chinese people are superstitious about numbers (4 especially), as well as certain items like clocks and colors.

HEAD: Parting advice
For a foreigner, guanxi is extremely difficult to obtain (some would say impossible). It is not something that can be developed overnight, and it will not allow instant access to powerful people or big contracts. Just keep track of contacts made and be aware of the opportunities these new relationships might present. You may not be considered for genuine guanxi, but you can still schmooze your way to success.

Tags : guanxi
 
 
Comments
Name | What?! Date | 2008-9-8 15:15
Shmoozing and sucking up...what a great character trait to be proud of! NOT Guangxi often involves lying and cheating: honest people that truly deserve something for their hard work and care losing a position to another person that's nothing but trouble just BECAUSE that person has "sucked up" like a leech to another person that has no morals or ethics.
IP | 116.76.1.34
Name | bob Date | 2008-8-12 15:31
Nice article does any body want to come into guanxi with me?? I am Bob, chinese, have my own business in Shenzhen x--- i--- n--- r ---u ----h ----z @ 1 6 3. com
IP | 116.76.32.143
 
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